Privacy Policy

Effective Date: July 1, 2026

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ALERTR LLC ("ALERTR," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ALERTR platform, website (alertr.us), and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide Directly

• Email address (when joining the waitlist or creating an account)
• Name and contact information (when registering for a paid plan)
• Payment information (processed securely by Stripe — we do not store payment card data)
• Communications you send to us (support requests, feedback)

Information Collected Automatically

• IP address and approximate location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on the Service
• Referring URLs
• Cookies and similar tracking technologies

Information from Third Parties

• Email engagement data from Mailchimp (opens, clicks)
• Payment and billing data from Stripe

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Send you waitlist updates, product announcements, and service notifications
• Process payments and manage subscriptions
• Respond to your inquiries and provide customer support
• Personalize your experience and deliver relevant alerts
• Monitor and analyze usage patterns to improve performance
• Detect and prevent fraud, abuse, and security incidents
• Comply with applicable legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating the Service, including Stripe (payments), Mailchimp (email), and Anthropic (AI features), each bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• Protection of Rights: When necessary to protect the rights, property, or safety of ALERTR, our users, or the public.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.

We may use analytics tools to understand how users interact with the Service. These tools may collect information sent by your browser as part of a web page request.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention and dispute resolution.

Waitlist email addresses are retained until you unsubscribe or request deletion.

6. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us.
• Data Portability: Request a copy of your data in a portable format.

To exercise any of these rights, contact us at privacy@alertr.us.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us at privacy@alertr.us and we will promptly delete it.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service at least 14 days before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

ALERTR LLC
privacy@alertr.us
hello@alertr.us
https://alertr.us